The Physician’s Office Nurse/CMA assists the provider in the delivery of health care services in a family practice setting. Takes vital signs, assists in a variety of treatments, administers medications, monitors usage, and updates patient records. Uses communication skills to discuss medical related issues and questions with patients and families and makes referrals to other care providers. Participates in patient education, infection control and quality improvement. Prepares exam and treatment rooms with necessary instruments, ensuring cleanliness and sterilization processes have been accomplished. Orders, prepares, and maintains supplies and equipment for treatments. Screens telephone calls for referral to physician, takes phone messages as related to medical questions, and relays messages concerning prescriptions to physician. Performs all diagnostic testing and proficiency testing on equipment and diagnostic materials. Keeps accurate records of testing performed and/or sent to other laboratories. Maintains information on patient’s electronic medical record chart. Advises and assists support personnel in scheduling of tests and treatments. Must be able to accurately and timely complete FMLA/WC forms.